What is SmartPost?
SmartPost is a cooperative service between FedEx and the USPS.
What this means is that FedEx picks your package up from us and delivers it to your local Post Office for final delivery to you by your postal carrier. SmartPost provides tracking via fedex.com until the package is given over to the USPS. Tracking info may not be available for up to 72 hours after the package leaves our warehouse.
There is no guaranteed delivery time frame for SmartPost and it is critical that full and correct addresses be given at the time the order is placed. Most packages sent using this service will typically take 6-11 business days for delivery. However, orders shipping to Alaska, Hawaii or APO/FPO addresses can often take 10-30 business days.
If you have any questions about the shipping options we offer, please contact our Customer Service team.